Customer Engagement

We Can’t Control the Weather, But We Can Help Control Your Risk

develop custom implementations for your internal and customer-facing projects

Numerous studies have shown that it costs more to acquire a new customer than to keep an existing one.  A great way to improve customer retention is by proactively communicating with your policyholders before and after severe weather events.  Insurance carriers can use Baron weather intelligence to:

  • Alert policyholders about their exposure to severe storms up to 3 days before they hit
  • Proactively communicate with policyholders before FNOL to let them know how they can file a claim
  • Reduce wait times for policyholders filing a claim or requesting information about their policy coverage by properly staffing call centers
  • Quickly verify incoming claims to expedite the claims process

Baron offers property and auto insurance carriers a variety of tools to enhance customer engagement such as our powerful REST API, which can be used to prepopulate crucial weather information into your in-house or third-party systems.  To learn more about some of the tools Baron offers to improve customer engagement, please read below.